Instructor Support | Learn It Live
Public support articles
Browse public instructor support articles for using Learn It Live.
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Account Settings
How To Become An Instructor
Open /instructorsignup on your current program site to create an instructor account. For example, if you are using a partner program, stay on that program's subdomain so your application remains connected to the correct...
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Account Settings
Viewing Learners And Class Reports
To view your learner and class reports, click your profile picture in the top-right corner of the page, then select Instructor Tools > View Reports. From there, you can access reports and review information about your classes and learners.
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Communications
Managing Reviews On Your Classes
Learner reviews help future learners understand the class experience. Review feedback from your instructor area or public class page, and use recurring themes to improve descriptions, preparation notes, and delivery. Do...
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Communications
Messaging Learners
Use Learn It Live messaging to send class preparation notes, reminders, or follow-up details to registered learners. Keep messages focused on the class experience and include the class title when context matters. Do not...
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Creating Content
Creating And Managing Bundles
To create a bundle, go to My Library > Create Content > Create a Bundle. Create a bundle when several related classes should be offered together. Add a clear title and description, choose the appropriate category and cover image, then select the published classes you want to include. Set the bundle access or price, preview the public page, and publish only after confirming that the included classes and learner-facing details are correct. To update a bundle later, open it from your instructor catalog, edit the class selection or details, save your changes, and check the public page again.
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Creating Content
Using Certificates For Your Classes
Enable a certificate only when the class is intended to recognize completion or participation. In the class editor, review the available certificate settings and describe any attendance, activity, or completion requireme...
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Creating Content
How do I view and download class reports?
Yes. Learn It Live includes a class report download route for instructors.
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Creating Content
How do I find and edit my bundles?
Yes. Learn It Live includes bundle edit pages for instructors.
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Creating Content
Creating Your First Class
Create a class from your instructor account and start with the required title, category, date, time, description, and access settings. Keep the title specific so learners can recognize the experience quickly. Before pub...
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Creating Content
Uploading Class Materials
Upload handouts, slides, worksheets, or preparation materials from the class editor when the class supports learner resources. Use clear filenames and avoid private learner or payment details in materials. After uploadi...
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Recordings
Creating An On-Demand Class
Choose an on-demand or recorded delivery option when learners should watch content without attending a scheduled live session. Add the recording, title, description, access settings, category, and cover image, then wait...
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Recordings
Can I upload a Zoom recording after a session?
Yes. For an external Zoom link or a local Zoom recording, obtain the MP4 from Zoom, edit the class in Learn It Live, edit the completed session, and upload the video recording to that session. Keep the page open until th...
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Recordings
Why is my recording upload failing or still processing?
Sorry you're running into trouble uploading your class video! If the file seems to stall during upload, please email the video or a Dropbox link to support@learnitlive.com. Our team can test it and let you know if there's a specific issue. Also, double-check...
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Virtual Classroom
Can I use the native Learn It Live classroom instead of Zoom?
Yes. In the class editor, add or edit the session and choose Learn It Live Classroom when you want the session hosted in the built-in classroom instead of Zoom. Save the session and preview the class details before publi...
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Virtual Classroom
Connecting Zoom To Learn It Live
Connect Zoom from your instructor account when you want Learn It Live to create and update the Zoom meeting for a live class session. Managed Zoom is available to all authenticated Learn It Live instructors, including in...
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Virtual Classroom
Running A Practice Session
Run a practice session before an important live class to confirm your microphone, camera, screen sharing, files, chat, and timing. Practice with the same browser and device you plan to use for teaching. Use the practice...
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Virtual Classroom
Using an external Zoom link (not connecting Zoom) to Learn It Live
Can I use Zoom as a classroom in Learn It Live? Yes. Every instructor can either connect a Zoom account for managed delivery or paste an external Zoom meeting link into a class session. Use an external Zoom link when yo...
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Virtual Classroom
Using Breakout Rooms
Breakout rooms let you split learners into smaller live groups for discussion, practice, or coaching. Decide group size, duration, and instructions before opening breakout rooms. Give learners a clear task before they l...