Program Admin Support | Learn It Live

Program email notifications help learners receive class and program updates. Review the audience, timing, and message content before triggering communications that affect many learners. If a learner reports missing emai...

Use program messaging to send relevant class updates, preparation details, reminders, or follow-up notes to learners. Keep messages specific to the program or class and include enough context for the learner to act. Do...

Program admins can review classes connected to their program, confirm visibility, and coordinate updates with instructors. Check class title, schedule, description, registration settings, and whether the class appears in...

Program tags and categories help organize classes so learners can browse the right content. Use clear, stable labels that match the program taxonomy and avoid duplicate tags with slightly different spelling. After editi...

Program admins can import learners when a program needs to add a group of users. Prepare the learner list carefully and make sure the spreadsheet includes the learner information you want to upload. Avoid including priva...

Use the program admin area to review which instructors are connected to a program and whether their public profiles and classes are ready. Confirm the instructor account, profile status, and program relationship before m...

Use learner management views to confirm who belongs to a program and whether they can access expected classes or resources. Search by name or email when investigating a specific learner issue. Do not share one learner a...

Program reports summarize activity such as registrations, attendance, completion, and engagement. Use the current report filters to choose the program, class, date range, or learner group before reviewing results. Repor...

Program admins use Learn It Live to maintain program pages, review class activity, support learners, and coordinate instructors. Start with the program dashboard, then use the support center to find the right workflow fo...

Review the program page branding, logo, imagery, and public copy before sending learners to the page. Keep names, descriptions, and support contacts current so visitors can identify the program quickly. After saving bra...