Billing and Payments
Can I request a refund for a bundle?
Bundle-based enrollments are not refundable.
Refunds are generally not available for bundles. However, bundles have a 24-hour grace or trial period, and the applicable terms can vary by program or instructor.
Have a question or problem with your bundle?
Contact Support promptly if you have a refund question, registered for the wrong bundle, cannot access your purchase, or have another issue. Include the bundle link, the program or site where you enrolled, and the date of registration or purchase. Do not send your password or full payment details.
Ask Support to confirm the deadline and the terms that apply to your enrollment, including how the 24-hour grace or trial period is calculated. Do not assume a refund is automatic or that every program or instructor has the same policy.
Check your enrollment
Sign in on the same program site and open Access & Receipts, then choose the Bundles tab. If the bundle is missing, check the account and program used for registration before purchasing again.
This guidance is for bundle enrollments. Membership cancellation and billing are managed separately in Subscriptions and billing.